Citizen charter

 

Citizen's Charter

Citizen's Charter/ Client's Charter
for
National Monuments Authority (NMA)

2021

Month & Year of Issue: Feb, 2021

VISION

The National Monuments Authority (NMA) came into existence in 2011 as a statutory body constituted under the provisions of Ancient Monuments and Archaeological Sites and Remains Act, 2010. The basic objectives for setting up of NMA is implementation of the statutory provisions of prohibited and regulated areas of Centrally protected monuments for the purpose of construction, repair/renovation of buildings and public projects. In addition, NMA has been mandated to frame monuments specific heritage bye-laws to regulate construction activities around the Centrally Protected Monuments. The NMA has also been given the responsibility of classification and gradation of monuments in consultation with ASI.

MISSION

 
1. Grants of NOC for construction in the Regulated Area of Centrally Protected Monuments
 
The applications for No Objection Certificate (NOC) for undertaking construction work within the regulated area of Centrally protected monuments is submitted to respective CAs, who forward the same to NMA along with his specific recommendations for consideration. The Authority recommends grant of NOC or otherwise, taking into consideration various factors necessary for preservation and maintenance of monuments. During the year, NMA conducts several meetings in which the Authority considers NOC applications received during the year and recommends for grant of NOC. Some of the applications are either rejected or sent back for non availability of information and/or documents relevant for consideration of the applications.
 
2. Online Application Portal of NMA and Integrated Online Portal with Urban Local Bodies
 
NMA has also been mandated to integrate its online application system (NOAPS) for grant of NOC for undertaking construction in the Regulated Area of Centrally Protected Monuments with various states and local bodies. This has so far been successfully done with three Municipal Corporations of Delhi and Municipal Corporation of Greater Mumbai in the year 2016-17. As a part of this initiative, the online portal of NMA has further been in a process of integration with the states of Jharkhand, Gujarat, Haryana, Andhra Pradesh, Tamil Nadu, Uttrakhand and Madhya Pradesh. The NOC Online Application and Processing System (NOAPS) which was developed and operationalised last year for Construction/Re-construction related projects, has further been revamped for providing the facility of applying online for "Additions and Alteration" projects for Delhi and Mumbai at present.
 
3. Initiative under Ease of Doing Business
 
Online NOC Application Process System (NOAPS) was introduced by National Monuments Authority (NMA) in September 2015 for grant of NOC for Construction near Centrally Protected Monuments. Salient features of the process are:-

a) Application can be submitted from anywhere in India Online.
b) It is transparent, as there is no human intervention right from submission of application to measurement of distance from the monument. This also removes the intermediaries, which makes it corruption free.
c) The distance of Construction site from the Monuments is measured by using SMARAC Mobile App developed by Indian Space Research Organization (ISRO). The applicant himself submits the location of the property and distance from monument.
d) The time taken for disposal of applications is reduced from more than 3 months on an average to 30 days after the receipt of complete application online. India has achieved World Bank ranking of 52 in "Ease of Doing Business" in respect of Construction Permit for the year 2018, which was 181 in year 2017.
 
4. Integration of Online Portal with States/Urban Local Bodies (ULB)
 
As a Part of Government of India initiative on "Ease of Doing Business" the online portal of NMA for grant of NOC for Construction activities has already been integrated with 7 States and 4 ULBs.
States were integration completed:
1. Jharkhand
2. Madhya Pradesh
3. Andhra Pradesh
4. Telangana
5. Punjab
6. Haryana.
7. Odisha
Urban Local Bodies were integration completed:
1. Municipal Corporations of Delhi (MCD)
2. New Delhi Municipal Corporation (NDMC)
3. Delhi Development Authority (DDA)
4. Municipal Corporation of Greater Mumbai (MCGM)

The integration is under progress with 8 other States and likely to get completed by 31st March, 2021.
States were integration is under process:
1. Karnataka
2. Tamil Nadu
3. Uttarakhand
4. Uttar Pradesh
5. West Bengal
6. Bihar
7. Gujarat
8. Rajasthan
 
5. Heritage Bye-Laws
 
  • Section 20E of AMASR Act prescribes the procedure for framing of heritage bye-laws.
  • The Competent Authority in consultation with expert heritage bodies notified by Central Government has been mandated to prepare draft heritage bye-laws in respect of each protected monument and protected area.
  • The draft heritage bye-laws are required to be considered by NMA keeping the specific requirement of conditions necessary for heritage controls such as elevation, facades, drainage system etc.
  • After approval of the heritage bye-laws by the Authority, the same shall be laid before each House of the Parliament.
Status of HBL
List of Heritage Bye laws laid in both the Houses of the Parliament
 
Sl.No Heritage Bye-Laws for Number of Centrally Protected Monuments Date on which it was laid in RajyaSabha Date on which it was laid in LokSabha
1. Amjad Ali Shah's Mausoleum 1 7.01.2019 8.01.2019
2. Humayun's Tomb-Sunder Nursery- Batashewala group of monuments 17 9.07.2019 22.07.2019
3. NizamuddinBasti group of monuments 7 9.07.2019 15.07.20190
4. PuranaQila 1 26.07.2019 26.07.2019
5. Sher Shah Gate and Khair-ulManazil 2 26.07.2019 26.07.2019
Total Heritage Bye-laws= 5
Total Monuments=31
88 (Eighty Eight) HBLs covering 101 CPMs are under Process
 
6. Categorization of Monuments
 
  • Section 4A & 20 I (b) of ‘The Ancient Monuments and Archaeological Sites and Remains Act, 1958 give legislative sanction for categorisation of monuments.
  • The procedure has been envisaged in Rule 6 of the National Monuments Authority (Condition of Service of Chairman and Members of the Authority and conduct of Business) Rules, 2011, notified in August 2011.
  • The Schedule appended to Rule 6 of NMA Rules 2011 lists eight categories.
Status of Categorization
  • Total number of Centrally Protected Monuments - 3691
  • Centrally Protected Monuments categorised and sent to Ministry of Culture for issuing notification - 915
 
7.Status of NOC applications
 
  • As on date 11395 applications have been received Offline. Out of the above 8535 applications have been Recommended, 213 applications are under consideration and 1584 applications were sent back.
  • As on date 581 applications have been received online. Out of the above 543 applications have been Recommended, 27 applications were Rejected.
 

MAIN SERVICES/ TRANSACTIONS

Sl.No Service/ Transaction Responsible Person (Designation) Email Phone No/ Address Process Documents Required FEE
I II III IV V VI VII VIII
1. Grant of NOC for construction within Prohibited/ Regulated Area of Centrally Protected Monuments Ms. Sanjukta Mudgal, Member Secretary (I/C) ms-nma@nic.in 23073837 24,Tilak Marg, New Delhi- 11001 1. An Applicant is required to submit an application in prescribed format (Form- I) with requisite documents to the Competent Authority of the state.
2. The prescribed format is available in the NMA website (www.nma.gov.in)
1.Form-I 2.Form-II 3.Google Map 4.Site Plan 5.Elevation details/plan 6.Section details/plan 7.Floor details/plan 8.Self Declaration document 9.Monument photos 10.Proposed site photos 11.Property documents 12.HIA report (Proposed built-up area more than 5000sqm) NIL
2. Framing of Heritage Bye- Laws Ms. Sanjukta Mudgal, Member Secretary (I/C) ms-nma@nic.in 23073837 24,Tilak Marg, New Delhi- 11001 1. The Heritage Bye- Laws are drafted by 5 Regional Directors, Archaeological Survey Of India (ASI) in respect of Centrally Protected Monuments of their respective regions and submit the same to Director General (DG), ASI.
2. DG, ASI forwards the same to NMA after vetting.
3. The Heritage Bye- Laws are considered by NMA.
4. After approval, each Heritage Bye- laws uploaded for one month in the website of NMA/ASI, inviting comments of general public.
5. After one month, NMA again considers the Heritage Bye- Laws along with comments received, if any, and takes a decision regarding its final approval.
6. The Heritage Bye Laws so approved are referred to Ministry Of Culture for laying before both the Houses of Parliament.
7.The Heritage Bye Laws are then placed in the website of NMA, ASI and respective Competent Authorities.
   
 

Service Standards

Sl.No Service/ Transaction Success Indicators Service standards Unit Data Source
1. Grant of NOC for construction within Prohibited/ Regulated Area of Centrally Protected Monuments Grant of NOC by Competent Authority 90 (After receipt of NOC application along with all requisite documents with recommendation and inspection report) Days The Ancient Monuments and Archaeological Sites and Remains Act, 2010.
 

Grievance redressal Mechanism

In case of non compliance of the service standards, the service recipients/stakeholders can contact the following Public Grievance Officer for redressal of their grievance:-
 
Ms. Sanjukta Mudgal
Member Secretary (I/C)
24,Tilak Marg, New Delhi- 110001
Tel: 011- 23073837
E-mail: ms-nma@nic.in

The grievance can also be lodged on-line on the following link:-
https://pgportal.gov.in
 

Escalation of Grievance

In case the grievance is not redressed within a period of one month, the same can be taken up at higher level to the following nodal authority:-

Sh. Tarun Vijay
Chairperson, NMA
Tel: 23380540
Email:chairman-nma@gov.in


 
LIST OF STAKEHOLDERS/ CLIENTS
S.No Stake holders
1. General Public.


 
RESPONSIBILTY CENTERS AND SUBORDINATE ORGANISATIONS UNDER NATIONAL MONUMENTS AUTHORITY:
 
Sl.No Name & Designation Address Contact Nos.
1. Dr. N.K. Pathak
Regional Director (North), ASI and Competent Authority NCT of Delhi
Puratatva Bhawan,
1st Floor, GPO Complex, D-Block INA, Delhi – 110023
011-24654003
M : 8840048132
Email: rdnorth.asi@gmail.com competentauthority.asidelhi@gmail.com
2. Shri MS Chauhan
Regional Director(East) ASI &
Competent Authority, West Bengal, Manipur, Meghalaya, Nagaland, Sikkim, Tripura, Mizoram & Arunachal Pradesh
Currency Building,
1 BBD Bag,
Kolkata -700001
West Bengal
033-22622254
M : 09422201874
Email: rdeast.asi@gmail.com
3. Smt. Nandini Bhattacharya Sahu
Regional Director(W) ASI & Competent Authority, Maharashtra
Sion Fort, Sion,
Mumbai – 400022
(Maharashtra)
022-24037282
M : 09423678935
Email: rdwest.asi@gmail.com
4. Smt. G. Maheshwari
Regional Director(south) ASI & Competent Authority, Tamil Nadu
National Monuments Authority,
Fort St. George,
Chennai- 600009
(Tamil Nadu)
044-25670348
M: 09940446711
Email: rdsouth.asi@gmail.com
5. Dr. P.K. Mishra
Regional Director (C) ASI & Competent Authority, Madhya Pradesh
G.T.B. Complex
(3rd Floor), T.T. Nagar
Bhopal
(Madhya Pradesh)
0755-2555526
M : 09936929456
Email: rdcentral.asi@gmail.com
6. Shri Anil Kumar
IAS 1998
Commissioner and Competent Authority, Agra
Office of the Commissioner,
Agra Division, D.L.A. road,
Phoolshayyed Chownk,
Agra- 282001
(U.P.)
0562-2226812
M : 09454417491
Email: commagr@nic.in
7. Shri Deepak Agrawal
IAS : 2000
Divisional Commissioner and Competent Authority,
Varanasi
Uday Pratap Marg,
Govt. of U.P.,
Varanasi – 221002
(U.P.)
0542- 2508203
M : 09454417508
Email: commvar@nic.in
8. Shri Mukesh Kumar
IAS : 1995
Divisional Commissioner and Competent Authority,
Lucknow
Mahatma Gandhi Marg, Near CDRI,
Lucknow – 226001
(U.P.)
0522 – 2629522
M : 09454417503
Email: commluc@nic.in
9. Shri Malwinder Singh Jaggi
IAS : 2006
Director and Competent Authority,
Punjab
Archaeology, Cultural Affairs,
Museums and Archieves, Punjab,
Plot No. 3, Sec. 38A
Chandigarh-160036
(Punjab)
0172 – 2694889
M : 09780039112
Email: directoreculture@yahoo.com
10. Shri Ravi Prakash Gupta
IAS : 2007
Director & Special Secretary and Competent Authority,
Haryana
Archaeology and Museum,
Deptt. of Haryana,
Art & Design Bldg.,
Sector 10,
Chandigarh -160011
(Punjab)
0172 – 2740560
M : 07587208755
Email: arch.museums1972@gmail.com archaeology@hry.nic.in
11. Shri P.C. Sharma
RAS : 1991
Director and Competent Authority
Rajasthan
Department of Archaeology & Museum, Albert Hall,
Ramniwas Bagh,
Jaipur – 302004
(Rajasthan)
0141 – 2820360
M : 09829218555
Email: dirarchraj@gmail.com
12. Shri. Kamlesh Kumar Pant,
IAS : 1993
Secretary and Competent Authority
Himachal Pradesh
Department of Education
Government of Himachal Pradesh,
Shimla – 171002
Himachal Pradesh
0177-2880740,2621195
Email: secy-hedu-hp@nic.in
13. Shri Munir-Ul-Islam
Director and Competent Authority
Jammu & Kashmir
Directorate of Archives, Archaeology & Museum,
Mubarak Mandi,
Old Secretariat,
Jammu (J&K)

Directorate of Archives, Archaeology & Museum,
Near SPS Museum,
Lal Mandi,
Srinagar – 190006
(J&K)
0191 – 2578834
M : 09419002903
Email: jk.dama.gov@gmail.com


0194- 2311185
M : 09419002903
E mail: jk.dama.gov@gmail.com
14. Shri P.A. Sharma
Deputy Director and Competent Authority,
Gujarat
Abhilekhagar Bhawan
Near Gandhinagar Near Fire Brigade,
Sector – 17,
Gandhinagar-382017
(Gujarat)
079-2355797
M : 09413784669
Email: cganma@gmail.com
15. Shri. Vijay Kumar Nayak, IAS
Special Secretary, Director and Competent Authority,
Odisha
Directorate of Culture,
Museum Complex,
Sanskriti Bhawan,
Kalpana Square,
Bhubaneswar-751014
(Odisha)
0674-2432147
M : 09437853288
Email: directorateofculture@gmail.com
16. Shri Ravi Manu Bhai Parmar
IAS : 1992
Principal Secretary and Competent Authority,
Bihar
Art & Culture and Youth Affairs,
Vikas Bhawan,
Bailey Road
Patna – 800014
(Bihar)

 
0612 – 2211619
M : 08879001133
Email: secart-bih@nic.in
17. Shri Anil Kumar Sahu
IAS : 1990
Director and Competent Authority,
Chattisgarh
Directorate of Culture and Archaeology,
M.G.M. Museum,
Civil Lines,
Raipur – 492001 (Chattisgarh)

 
0771 – 2537404
M : 09479001599
Email: deptt.culture@gmail.com
18. Shri Deepak Kumar Sahi, IAS
Director and Competent Authority,
Jharkhand
Directorate of Art, Culture, Sports
and Youth Affairs,
Govt. of Jharkhand,
Ranchi
(Jharkhand)
0651 – 2401917
M : 08877072883
Email: dirjharkhandculture@gmail.com
19. Mrs. (Dr.) G. Vani Mohan
IAS : 1996
Commissioner and Competent Authority, Andhra Pradesh
Department of Archaeology &
Museum, ‘B'Block,
Vasuda Shelters,
Gollpudi One Centre,
Vijayawada –521225
(Andhra Pradesh)
0866-2410986
M : 08897512266
Email: diraparch@gmail.com
20. Sh. A. Dinakar Babu, IAS
Director and Competent Authority,
Telangana
Office of Director, Deptt. of Heritage, Telangana (formerly Department of Archaeology & Museum)
Gunfoundry, Abids
Telangana State
Hyderabad-500001
040 – 23234942
M : 09490493072
Email: padirts@gmail.com
21. Smt. K.R. Sona
Director of Archaeology and Competent Authority,
Kerala
Director of Archaeology,
Sundara Vilasam Palace,
Fort (PO),
Thiruvananthpuram Pin : 695023
(Kerala)
 
0471-2573797
M : 09447131654
Email: keralacompetentauthority @gmail.com
22. Smt. Deepi Rekha Kouli
Director and Competent Authority,
Assam
Directorate of Archaeology,
Gopinath Bordoloi Road, Ambari,
Guwahati – 781001 (Assam)
 
M : 09435558160
Email: compauthassam@gmail.com
23. Shri Devesh Singh IAS
Secretary Power and Art &culture and Competent Authority,
Puducherry
Cheif Secretariat
Puducherry-605001
 
0413-2330700
M : 09971654455
Email: secpower.pon@nic.in
24. Shri Chokha Ram Garg
IAS : 2008
Secretary Archaeology and Culture and Competent Authority,
Goa
Archives & Archaeology, Women & Child Development Secretariat, Porvorim,
Goa – 403521
 
0832-2419417
M : 09650469955
Email: secywcd.goa@gov.in  
25. Smt. Pooja Jain/Tapasya Raghav
IAS : 2011
Secretary and Competent Authority,
Daman & Diu
 
Directorate of Tourism
Secretariat, Fort Area, Moti Daman
Daman & Diu-396210
 
0260-2231803
M : 09958933945/09560316279
Email: secretarytourism2017@gmail.com  
26. Shri Dilip Javalker
IAS : 2003
Secretary, Dept. of Culture, UK and Competent Authority, Utrakhand
Secretary, Dept. of Culture, UK and Competent Authority,
M.D.D.A Colony, Chandar Road, Dalanwala
Dehradun-248001 Utrakhand
0135-2714105
M : 08395889234
Email: dilipjawalkar@gmail.com, Secy.tourism.uk@gmail.com
 
27. Smt. G Maheshwari
Competent Authority, Karnataka
KSIMC Building,
Industrial Estate, Rajaji Nagar,
Bengaluru-560010
080-234095,97,98
M: 09940446711
Email: rdsouth.asi@gmail.com
 
28. Ms. Kunzes Angmo (KAS)
Competent Authority, Director Tourism Ladakh
Director Tourism,
Tourist Reception Centre, Tourism Office,
Leh 194101
M: 9419179108
Email: directortourismladakh@gmail.com
 
 
 

Indicative Expectations from Service Recipients

  • All applications/ proposals are to be submitted in the formats prescribed for grant of NOC for construction in the Regulated Area of Centrally Protected Monuments.
  • Relevant documents/enclosures are to be submitted along with the application/ proposal. Check list may be adhered to.
  • Time line stipulated, if any, completion of formalities for the service delivery are to be adhered to.
  • Cross- checking for information/ latest position in the matter with concerned officials before raising query/grievances.
  • Grievance in respect of services included in the Citizens'/ Clients' are to be lodged at:
Central Public Grievance Redress and Monitoring Systems (CPGRAMS) http://pgportal.gov.in