Citizen's Charter/ Client's Charter
for
National Monuments Authority (NMA)
2021
Month & Year of Issue: Feb, 2021
VISION
The National Monuments Authority (NMA) came into existence in 2011 as a statutory body constituted under the provisions of Ancient Monuments and Archaeological Sites and Remains Act, 2010. The basic objectives for setting up of NMA is implementation of the statutory provisions of prohibited and regulated areas of Centrally protected monuments for the purpose of construction, repair/renovation of buildings and public projects. In addition, NMA has been mandated to frame monuments specific heritage bye-laws to regulate construction activities around the Centrally Protected Monuments. The NMA has also been given the responsibility of classification and gradation of monuments in consultation with ASI.
MISSION
STATES WERE INTEGRATION COMPLETED:
URBAN LOCAL BODIES WERE INTEGRATION COMPLETED:
The integration is under progress with 8 other States and likely to get completed by 31st March, 2021.
STATES WERE INTEGRATION IS UNDER PROCESS:
STATUS OF HBL
List of Heritage Bye laws laid in both the Houses of the Parliament
Sl.No |
Heritage Bye-Laws for |
Number of Centrally Protected Monuments |
Date on which it was laid in RajyaSabha |
Date on which it was laid in LokSabha |
1. |
Amjad Ali Shah's Mausoleum |
1 |
7.01.2019 |
8.01.2019 |
2. |
Humayun's Tomb-Sunder Nursery- Batashewala group of monuments |
17 |
9.07.2019 |
22.07.2019 |
3. |
NizamuddinBasti group of monuments |
7 |
9.07.2019 |
15.07.2019 |
4. |
PuranaQila |
1 |
26.07.2019 |
26.07.2019 |
5. |
Sher Shah Gate and Khair-ulManazil |
2 |
26.07.2019 |
26.07.2019 |
Total Heritage Bye-laws= 5
Total Monuments=31
88 (Eighty Eight) HBLs covering 101 CPMs are under Process
STATUS OF CATEGORIZATION
7. STATUS OF NOC APPLICATIONS
MAIN SERVICES/ TRANSACTIONS
Sl.No |
Service/ Transaction |
Responsible Person (Designation) |
|
Phone No/ Address |
Process |
Documents Required |
FEE |
I |
II |
III |
IV |
V |
VI |
VII |
VIII |
1. |
Grant of NOC for construction within Prohibited/ Regulated Area of Centrally Protected Monuments |
Shri Bhaskar Verma, ICAS, Member Secretary |
ms-nma[at]nic[dot]in |
23073837 24,Tilak Marg, New Delhi- 11001 |
1. An Applicant is required to submit an application in prescribed format (Form- I) with requisite documents to the Competent Authority of the state. |
1.Form-I 2.Form-II 3.Google Map 4.Site Plan 5.Elevation details/plan 6.Section details/plan 7.Floor details/plan 8.Self Declaration document 9.Monument photos 10.Proposed site photos 11.Property documents 12.HIA report (Proposed built-up area more than 5000sqm) |
NIL |
2. |
Framing of Heritage Bye- Laws |
Shri Bhaskar Verma, ICAS, Member Secretary |
ms-nma[at]nic[dot]in |
23073837 24,Tilak Marg, New Delhi- 11001 |
1. The Heritage Bye- Laws are drafted by 5 Regional Directors, Archaeological Survey Of India (ASI) in respect of Centrally Protected Monuments of their respective regions and submit the same to Director General (DG), ASI. |
|
|
Service Standards
Sl.No |
Service/ Transaction |
Success Indicators |
Service standards |
Unit |
Data Source |
1. |
Grant of NOC for construction within Prohibited/ Regulated Area of Centrally Protected Monuments |
Grant of NOC by Competent Authority |
90 (After receipt of NOC application along with all requisite documents with recommendation and inspection report) |
Days |
The Ancient Monuments and Archaeological Sites and Remains Act, 2010. |
Grievance redressal Mechanism
In case of non compliance of the service standards, the service recipients/stakeholders can contact the following Public Grievance Officer for redressal of their grievance:-
Shri Bhaskar Verma, ICAS
Member Secretary
24,Tilak Marg, New Delhi- 110001
Tel: 011- 23073837
E-mail: ms-nma[at]nic[dot]in
The grievance can also be lodged on-line on the following link:-
https://pgportal.gov.in
Escalation of Grievance
In case the grievance is not redressed within a period of one month, the same can be taken up at higher level to the following nodal authority:-
Sh. Tarun Vijay
Chairperson, NMA
Tel: 23380540
Email:chairman-nma[at]gov[dot]in
LIST OF STAKEHOLDERS/ CLIENTS
S.No |
Stake holders |
1. |
General Public. |
RESPONSIBILTY CENTERS AND SUBORDINATE ORGANISATIONS UNDER NATIONAL MONUMENTS AUTHORITY:
Sl.No |
Name & Designation |
Address |
Contact Nos. |
1. |
Dr. Arvin Manjul |
Puratatva Bhawan, |
011-24654003 |
2. |
Shri MS Chauhan |
Currency Building, |
033-22622254 |
3. |
Smt. Nandini Bhattacharya Sahu |
Sion Fort, Sion, |
022-24037282 |
4. |
Smt. G. Maheshwari |
National Monuments Authority, |
044-25670348 |
5. |
Dr. P.K. Mishra |
G.T.B. Complex |
0755-2555526 |
6. |
Shri Anil Kumar |
Office of the Commissioner, |
0562-2226812 |
7. |
Shri Deepak Agrawal |
Uday Pratap Marg, |
0542- 2508203 |
8. |
Shri Mukesh Kumar |
Mahatma Gandhi Marg, Near CDRI, |
0522 – 2629522 |
9. |
Shri Malwinder Singh Jaggi |
Archaeology, Cultural Affairs, |
0172 – 2694889 |
10. |
Shri Ravi Prakash Gupta |
Archaeology and Museum, |
0172 – 2740560 |
11. |
Shri P.C. Sharma |
Department of Archaeology & Museum, Albert Hall, |
0141 – 2820360 |
12. |
Shri. Kamlesh Kumar Pant, |
Department of Education |
0177-2880740,2621195 |
13. |
Shri Munir-Ul-Islam |
Directorate of Archives, Archaeology & Museum, |
0191 – 2578834 |
14. |
Shri P.A. Sharma |
Abhilekhagar Bhawan |
079-2355797 |
15. |
Shri. Vijay Kumar Nayak, IAS |
Directorate of Culture, |
0674-2432147 |
16. |
Shri Ravi Manu Bhai Parmar |
Art & Culture and Youth Affairs, |
0612 – 2211619 |
17. |
Shri Anil Kumar Sahu |
Directorate of Culture and Archaeology, |
0771 – 2537404 |
18. |
Shri Deepak Kumar Sahi, IAS |
Directorate of Art, Culture, Sports |
0651 – 2401917 |
19. |
Mrs. (Dr.) G. Vani Mohan |
Department of Archaeology & |
0866-2410986 |
20. |
Sh. A. Dinakar Babu, IAS |
Office of Director, Deptt. of Heritage, Telangana (formerly Department of Archaeology & Museum) |
040 – 23234942 |
21. |
Smt. K.R. Sona |
Director of Archaeology, |
0471-2573797 |
22. |
Smt. Deepi Rekha Kouli |
Directorate of Archaeology, |
M : 09435558160 |
23. |
Shri Devesh Singh IAS |
Cheif Secretariat |
0413-2330700 |
24. |
Shri Chokha Ram Garg |
Archives & Archaeology, Women & Child Development Secretariat, Porvorim, |
0832-2419417 |
25. |
Smt. Pooja Jain/Tapasya Raghav |
Directorate of Tourism |
0260-2231803 |
26. |
Shri Dilip Javalker |
Secretary, Dept. of Culture, UK and Competent Authority, |
0135-2714105 |
27. |
Smt. G Maheshwari |
KSIMC Building, |
080-234095,97,98 |
28. |
Ms. Kunzes Angmo (KAS) |
Director Tourism, |
M: 9419179108 |
Indicative Expectations from Service Recipients
CENTRAL PUBLIC GRIEVANCE REDRESS AND MONITORING SYSTEMS (CPGRAMS) HTTP://PGPORTAL.GOV.IN